Clean Up Your Connection
One of the biggest throughput problems, line
noise, is easy to detect. You can hear it even over a dial tone.
Noise is never a problem with digital connections such as ISDN
lines, cable modems, or DSL, but on a regular phone line, it can
be a killer.
You can check your line's noise by logging off
your computer and then picking up a phone that's on the same
line as your modem. If it sounds as though someone's ripping
open birthday presents, you have line noise. It's caused by a
variety of factors, from poor wiring at your own location to
moisture in the phone company's junction boxes. What can you do
about it? By yourself, nothing.
You can pester your phone company to fix the
connection, but be warned: telephone companies have a tendency
to try to turn the tables with excuses such as "Your phone
is probably faulty," or "It's your problem if you have
a computer on this line."
And there may not be anything the phone
company can do. The circuit could be spoiled by cross talk
(overlapping signals) from phone wiring and unshielded power
lines or from other devices that emit electromagnetic radiation.
It's also possible that moisture or cheap components in your
phone receiver could create crackling. You can figure this out
by testing an apparently noisy phone line with more than one
telephone.
If your building has a network interface
device junction box (most buildings with multiple phones lines
have one--a small gray junction box mounted outside), plug a
phone in there to listen for line noise. If you hear no noise at
the junction box but do hear noise on your extension, the line
noise is caused by the wiring or an electromagnetic radiation
problem inside your building.
If this is the case, call in your phone
company's service engineers. If the bad wiring is inside your
home, the telephone company will probably charge you for
inspection and repairs. Always ask how much they will charge
before you invite a service representative into the building.
Replacing wiring yourself can be tedious and
costly. But if you decide to do it yourself, use shielded cable
for long runs, especially if you're installing more than one
line. A handy tool to have, and one the professionals use, is a
phone wire with a phone on one end and a pair of alligator clips
on the other. Use it to check wires at each junction along the
way. You can make your own with Radio Shack parts.
What a hassle, right? That's why digital lines
are such a great idea.
Upgrade Your Phone Line
If you cleaned up your phone line, customized the Windows
Registry, and followed our other tips, and you still
crave speed, consider abandoning your traditional connection
altogether--or at least modifying it drastically. Your current
options for high-speed Internet access are cable connections,
digital subscriber lines (DSL), and ISDN.
Cable Modems
Cable connections to the Net, provided by companies such as
RoadRunner, typically cost a flat rate of about $40 per month
and can theoretically download data at an enormous 30 mbps. But
cable still hasn't penetrated much beyond metropolitan areas.
Check CNET's Web Services page to understand why that is and
where the providers are in your area. If you live in an area
with cable Net service and spend a lot of time online, consider
spending a little extra money for a lot of extra speed.
DSL and Other
Alternatives
Digital subscriber lines piggyback on your phone line to deliver
data at up to 6.1 mbps, yet they still leave room on the phone
line for you to make a regular voice call. You may not see that
kind of speed where you live, however, because slower forms
called CDSL (consumer DSL) and G.Lite (or DSL Lite) can bring
digital lines to your house without some of the costly hardware
requirements. Look for speeds of about 1.5 mbps from these
versions, which still is about 30 times faster than a 56-kbps
modem at its best.
The only downside to DSL is that right now
it's available only in urban parts of the country. DSL service
pricing is all over the map, ranging from $40 per month for a
slow (640 kbps) Bell Atlantic deployment on up to about $200 per
month or more for corporate users. FreeDSL, an
attractive-sounding alternative, is available only where DSL is
already installed, and it's free because you're forced to watch
advertisements constantly scroll by in addition to those carried
on Web sites.
Your last two options are less than ideal.
ISDN is slower than and just as expensive as DSL. But this type
of connection is still faster than an analog modem because ISDN
combines two 64-kbps data channels for a total of 128 kbps for
data transfer. Your final option, a satellite link, delivers
data at about 400 kbps. But it costs $300 to $600 for the dish,
plus installation, plus a subscription plan, and you'll need to
keep your modem and ISP because it's only a one-way system--you
can't upload data to it. This will not be the Net technology of
the future. In fact, it's already slipping into the past.
Crank Up Your Modem Speed
So, those of us who aren't jacked in to cable modems or DSL
lines are dialing in with 56-kbps modems, right? If not, you
should be.
If your ISP offers 56.6-kbps connections and
you have a 28.8-kbps modem (see "Clock Your ISP"),
you're not getting the most out of your Internet service.
Upgrading to a faster modem will let you take advantage of every
drop of speed your ISP provides.
Speed Limits
But don't expect any miracles. Stepping up from 33.6 kbps to 56
kbps may not increase your connection speed by that much. For
one thing, a true 56.6-kbps connection is against the law. The
Federal Communications Commission put a cap on the amount of
data you can send through a phone line because more powerful
signals bleed over onto adjacent phone lines, causing cross
talk. So, for the time being, 53 kbps is your functional limit,
but even that speed is tough to achieve. Connection speed
depends heavily on phone line quality, which can be a real crap
shoot. Most tests show that throughput in the mid-40s is more
the norm, so if you manage to connect at 48, enjoy it.
With all those obstacles, why should you
bother to upgrade? Because it makes good sense. A 56-kbps modem
gives you the best chance to achieve the fastest connection your
phone line allows. Besides, modems aren't that expensive these
days. There's no reason not to upgrade. So, all you 14.4
holdouts, what are you waiting for? Click here to compare the
prices of internal and external modems.
Shop With Caution
As you shop, be aware that one type of modem (usually called a
Winmodem) borrows your system's resources to do some of its
work. If you're running anything slower than a Pentium II, this
can hobble your speed. Winmodems typically cost less than the
more independent models. But unless you run a superfast system,
it may not be worth the upgrade.
Two Modems, Twice the
Speed
So, what else can you do to crank up your connection speed?
Dial-up modems aren't expected to become any faster; for that,
you need DSL or a cable modem. But it's possible to use two
modems, two phone lines, and a special account with your ISP for
a connection that can top 100 kbps. It's called multilink
bonding, and any Windows 98 machine supports it.
When you use a multilink connection, the first
modem dials and connects to the Web, then the second modem kicks
in. Information is divided between them, putting most of the
load on the first modem. To set up multilink bonding, you have
to connect two modems to your computer and be sure that they're
not competing for interrupts, signals that your computer
hardware uses to assign tasks to its various devices. COM1 and
COM3 by default share an interrupt, as do COM2 and COM4, but
Windows 98 (not 95, however) automatically reassigns interrupt
numbers where possible. Each modem must be on its own phone
line, and your ISP must support multilinking. If it does, your
phone service cost may double. So, if DSL is available in your
area, you may want to go that route instead (see "Upgrade
Your Phone Line").
To establish a multilink connection on a
Windows 98 system:
| 1. |
Click the Start button and
select Programs/Accessories/Communications/Dial-Up
Networking. |
| 2. |
Right-click your Internet connection
icon and choose Properties.
If you don't have a connection already configured,
double-click Make New Connection, type multilink,
and select your fastest modem (if there's a difference).
In the next window, enter your ISP's access number and
click OK. Right-click the resulting icon and choose
Properties. |
| 3. |
Select the Multilink tab. Click Use
Additional Devices and select your second modem, listed
in the window below. Type in the phone number the second
modem will dial (it may be the same as the first number;
your ISP will tell you). |
That's all you need to do. Just dial in and
enjoy the ride.